Capstone Project Final Report



Google Sheets Basics

Svetlana Titova
Project Description

Training for Accenture Content Review employees on Google Sheets Basics. The training includes information on all procedures required to perform job tasks more efficiently. The training is focused on specific tasks directly related to the working process. Google Sheets Basics training consists of 3 modules created in Adobe Captivate:

  • Module 1: Speeding Up Data Entry
  • Module 2: Removing Duplicates
  • Module 3: Counting Data
Additionally, Capstone Project includes
  • Instructional Website
  • 3 interactive Job Aids created in Adobe Dreamweaver
  • 6 Video Tutorials edited in Camtasia
video tutorial

Problem description

The current work process of the Content Review Team requires each team member to be able to work fast and efficiently in Google Sheets. Each team member has strong technical skills but different levels of proficiency in Google Sheets. The training is designed to overcome existing gaps in Google Sheets proficiency and help the team to be able to work more efficiently. The current level of proficiency does not allow team members to perform all required steps in Google Sheets. That slows down the process and requires team leads to intervene and help with the Google Sheets layout on a recurring basis.

Module 1
Interactive, multimedia eLearning products are the best approach to solve it because the team is working on a different schedule and each team member has downtime on different timeslots. The interactive project will allow each team member to access the training at the best suitable time and will not require interrupting the workflow.